West Maui Chiropractic Clinic

Privacy Policy

Last Updated: October 2025

West Maui Chiropractic Clinic (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our clinic, website, and text messaging services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and other contact details provided during scheduling, intake, or consultation.

  • Health Information: Limited details necessary for scheduling and care coordination, in compliance with HIPAA guidelines.

  • Communication Data: SMS, emails, and other interactions related to your appointments, reminders, and service updates.

  • Technical Information: IP address, device information, and cookies (for website analytics and performance).


2. How We Use Your Information

Your information is used to:

  • Schedule, confirm, and manage appointments.

  • Send SMS and email reminders, updates, or follow-up messages.

  • Respond to service requests, questions, or feedback.

  • Provide personalized care and improve our services.

  • Send limited promotional messages or special offers (only to existing or opted-in customers).

We do not sell, rent, or share your personal data with third parties for marketing purposes.


3. SMS Messaging and Consent

By providing your phone number to West Maui Chiropractic Clinic, you consent to receive text messages related to your appointments, services, or account.

  • Message frequency varies based on appointment activity.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP to any message.

  • For help, reply HELP or contact us directly at (808) 736-3554.

All messaging practices comply with carrier regulations, A2P 10DLC requirements, and the Telephone Consumer Protection Act (TCPA).


4. Data Protection

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage, encryption, and restricted staff access in accordance with HIPAA and state privacy laws.


5. Your Rights

You may:

  • Request access to or correction of your personal data.

  • Withdraw consent to receive SMS or email communications.

  • Request deletion of your non-medical personal information, subject to legal retention requirements.

To exercise any of these rights, contact us using the details below.


6. Third-Party Services

Our website and booking system may link to third-party platforms (such as online scheduling tools or payment processors). Those services have independent privacy policies, and we are not responsible for their content or practices.


7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our operations. Updates will be posted on this page with a revised “Last Updated” date.


8. Contact Us

West Maui Chiropractic Clinic
Address: [Insert Clinic Address]
Phone: (808) 736-3554
Email: [email protected]
Website: https://westmauichiro.com


Opt-Out Instructions

To stop receiving SMS messages from West Maui Chiropractic Clinic, reply STOP to any message. To resume updates, reply START or contact us at (808) 736-3554.


Compliant With:

  • HIPAA

  • TCPA (Telephone Consumer Protection Act)

  • CTIA Messaging Guidelines

  • A2P 10DLC Campaign Registry Requirements